Terms & Conditions
Estimates & Quotes
All quotes are valid for 30 days unless otherwise stated. Pricing is based on current material and labor costs and may be subject to change due to supplier price adjustments or unforeseen site conditions.
Deposits & Payments
A deposit of up to 50% may be required to place an order, especially for non-stock or custom doors. Orders will not be placed until the deposit is received. The remaining balance is due upon completion of installation unless otherwise agreed in writing. We accept cash, check, and credit card payments. Credit card transactions may be subject to a processing fee.
Lead Times
Lead times vary depending on product availability and manufacturer schedules. Estimated timelines are provided but are not guaranteed. Delays due to manufacturers, shipping, or holidays are outside of our control.
Scheduling & Access
Customers are responsible for ensuring clear and safe access to the job site at the scheduled time. Delays caused by lack of access, unfinished construction, or other trades may result in rescheduling fees.
Installation Disclaimer
Installation dates are estimates and may change due to weather, job site readiness, or material delays. We are not responsible for delays caused by third parties or circumstances beyond our control.
Customer-Supplied
Materials If materials (doors, openers, etc.) are supplied by the customer or a third party, Dialed Garage Door Services LLC does not provide any product warranty on those items. Labor warranty still applies unless otherwise stated.
Warranty
We provide a 1-year labor warranty on all installations and repairs starting from the date of completion. Manufacturer warranties apply to all supplied products and vary by brand. Warranty may be void if products are modified, improperly maintained, or painted (including certain dark finishes).
Change Orders
Any changes to the scope of work after approval may result in additional charges and extended timelines. All changes must be approved before work continues. Cancellations & Returns Orders for custom or special-order products are non-refundable once placed with the manufacturer. Cancellations prior to order placement may be subject to administrative fees. Liability Dialed Garage Door Services LLC is not responsible for pre-existing conditions, structural issues, or hidden damage discovered during installation. Any additional work required will be discussed and approved prior to proceeding.
Permits & Compliance
Unless otherwise stated, the customer is responsible for obtaining any required permits, approvals, or inspections. We install products based on information provided and existing site conditions.
Payment Terms for Commercial Projects
Commercial projects may require deposits and progress payments as outlined in the contract. Payment terms may vary based on project scope and agreements.
Dispute Resolution
Any disputes arising from services provided will be handled in accordance with the laws of the State of Washington and the State of Oregon.